Contact Us
We'd love to hear from you! Whether you have questions about MortaVox, need technical support, want to report data inaccuracies, are interested in partnerships, or have suggestions for improving our platform, we're here to help. Our team is committed to providing responsive, helpful service to all users.
MortaVox is built by a team passionate about data transparency, public safety, and making complex information accessible. We value feedback from our users and continuously work to improve our platform based on your input. Your questions, concerns, and suggestions help us serve our community better.
Get in Touch
Email Contact
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What We Can Help With
General Inquiries
Questions about MortaVox's features, subscription tiers, how to use the platform, or general information about our services. We're happy to help you understand how to get the most out of MortaVox.
Data Issues and Corrections
Report inaccuracies, missing data, or data quality concerns. If you notice an error in our database, have information about a case that should be updated, or know of a case that should be included, please let us know.
Technical Support
Help with account issues, subscription questions, payment problems, login difficulties, or technical problems with the platform. Our support team can assist with troubleshooting and resolving issues.
Partnerships and Collaborations
Inquiries about data partnerships, API access, research collaborations, or opportunities to work together. We're interested in partnerships that advance public safety and data transparency.
Media Inquiries
Press and media requests for interviews, quotes, data usage permissions, or information about MortaVox for news stories or publications. We're happy to work with journalists and media outlets.
Privacy and Data Removal
Requests related to privacy concerns, data removal, or modifications to case information. We work cooperatively with families and law enforcement to address privacy concerns appropriately.
Response Time and Expectations
We aim to respond to all inquiries within 2-3 business days. Our team reviews every message and works to provide helpful, thorough responses. For urgent matters related to data accuracy, security issues, or active investigations, please indicate this clearly in your email subject line with "URGENT" and we will prioritize your request.
- •General Inquiries: 2-3 business days
- •Technical Support: 1-2 business days
- •Data Corrections: 3-5 business days (may require verification)
- •Urgent Matters: Within 24 hours when marked as urgent
- •Partnership Inquiries: 5-7 business days (may require internal review)
Tips for Getting a Quick Response
- •Use a clear subject line: Include the topic of your inquiry (e.g., "Data Correction Request" or "Technical Support - Login Issue")
- •Provide context: Include relevant details such as case IDs, dates, locations, or specific features you're asking about
- •Be specific: The more specific your question or request, the more quickly we can provide a helpful response
- •Include your account information: For account-related issues, include your email address or username (we'll never ask for your password)
- •For data corrections: Provide source information or links to official records that support the correction
Other Resources
Learn More About MortaVox
Discover our mission, features, and how MortaVox works. Learn about our data sources, subscription tiers, and commitment to accuracy and ethics.
Visit About Page →Explore Our Data Sources
Learn about the comprehensive network of data sources we aggregate from, including federal databases, state and local law enforcement agencies, and non-profit organizations.
View Data Sources →For Law Enforcement and Families
If you are a law enforcement officer or a family member of a victim, we want to work with you. We understand the sensitive nature of this information and are committed to handling it with the utmost respect and care.
•Law Enforcement: If you need information removed or modified due to an active investigation, or if you have information that should be updated, please contact us immediately. We work cooperatively with law enforcement to ensure our platform does not interfere with ongoing investigations.
•Families: If you are a family member of a victim and have concerns about information displayed on MortaVox, or if you have information that should be updated or corrected, please reach out. We respect your privacy and will work with you to address your concerns appropriately.
We value your feedback and are committed to improving MortaVox based on user input. Your questions, suggestions, and concerns help us serve our community better. Thank you for being part of MortaVox and for your interest in understanding and addressing violent crime in our society. We look forward to hearing from you.